• Rank #1 at searches,
  transactions, members, etc.
• Rank #1 for two consecutive years!
  24/7 Customer Service
• Evaluated as
  the best exchange in Korea
• 24-Hour security monitoring.
  Acquired ISMS certification!
• Independent and transparent
  listing committee
• Honest management through
  disclosure of financial statement

Global virtual asset exchange, Bithumb
Proven to be the no. 1 with outstanding records

• No. 1 amount of transactions
  Based on the adjusted transaction amount of CoinMarketCap as of Sept. 25, 2019
  Daily maximum of

  7.6 trillion won

  as of Jan. 16, 2018

  Monthly maximum

  115 trillion won

  as of January 2018
  
• No. 1 number of visitors
  September 2019, based on similar web data (including duplicates)
  
• No. 1 number of searches
  January to September 2019, Naver DataLab brand keyword search query results
  
• No. 1 number of members
  The number of accumulated members,

  4.63 million

  as of September 2019
• No.1 brand awareness
  November 2018 Brand survey report for virtual asset exchanges by Macromill Embrain
  

No. 1 For 2 Consecutive Years!

Issues are resolved quickly with the best customer service.

• 2019

  • KS-CQI call center quality no. 1 Korea Standards Association
  • KSQI excellent call center KMAC

• 2018

  • No. 1 customer service quality among virtual asset exchanges FICA
  • No. 1 cell center service quality in financial sector Korea Management Association

Evaluated as the best virtual asset exchange in Korea

Bithumb, No. 1 Exchange proven through mutiple evaluation standards.

• CryptoCompare overall assessment of virtual asset exchanges

  Jun-19 CryptoCompare Exchange Benchmarking

  

• CoinGecko Trust Score (Trust Score)*

  Assessing the trustworthiness and transaction amounts of a virtual asset exchange as defined by CoinGecko
  [ 31-Oct-19 CoinGecko ]

  

First place responsibility

We are continously improving to have the Industry-leading IT Infrastructure and transparency.

• Acquired Information Security Management System (ISMS) certification

  The trustworthy virtuals asset exchange Bithumb acquired the highest level of information protection management system certification.

• Top security! 24-Hour monitoring

  Bithumb is provided with consultation and 24-hour monitoring service of the top security company in Korea, and has introduced the integrated security solution of the same level as commercial banks for the first time.

• Independent and transparent listing committee

  Bithumb operates an independent listing committee and cooperates with a global virtual asset disclosure platform, "Xangle", for transparency.

• Honest management through disclosure of financial statement

  Bithumb receives an audit by an accounting firm for our overall management and discloses the financial statement semi-annually in order to build the trust relationship with customers.

No. 1 virtual asset exchange Bithumb will lead the future of digital financial industry
based on continuous innovation without resting on laurels.