Deposits made to your old address cannot be processed. Please make sure you deposit to the new address.
If you have deposited a Bitcoin (BTC) into your Bitcoin Cash (BCH) wallet mistakenly, the deposit will be processed by the 2nd week of the following month for every receipt completed when month from the 1st of the month to the last day.
If you have deposited a Bitcoin Cash (BCH) into your Bitcoin (BTC) wallet mistakenly, deposit process cannot be proceeded technically, so please confirm the correct payment address and make a deposit.
About the criteria for determining small deposits
* Criteria for determining small deposits: we are seeing a steady increase in cases of unconfirmed transactions and overloaded wallets, which we find are mainly caused by making small deposits. Fees will be charged for deposits smaller than the criteria in order to enhance transaction speed, security and mobility for our clients. Please avoid making small deposits if possible and leave the total amount to reach a certain level before making deposits to avoid any inconvenience.
Criteria for determining small deposits
Fees for making small deposits
Raiden Network Token
The Midas Touch Gold
Basic Attention Token
* You can make small deposits internally free of charge.
* The criteria could change depending on the price fluctuations and the stability of wallets. Please make sure to check the criteria before making deposits.
Notice on new deposit address issuance
Please get issued for a new deposit address.
Current addresses are no longer active, and deposition cannot be processed to old addresses.