Log inRequired

  • Helpline response rate
    At least {{val}}%
    Call connection to agents
    within 1 min after calling
    (stats for the last 10 min)
  • Helpline wait time
    Less than {{val}} s
    Call connection time to
    agents after calling
    (stats for the last 10 min)
  • Withdrawal approval time
    Less than {{val}} min
    Admin approval time after
    requesting a withdrawal
    (stats for the last 6 h)
  • My Inquiries response time
    Less than {{val}} h
    Response time after inquiring
    (stats for the last 6 h)
Offline Payment User Guide
Become the first in the world to enjoy the ease of cryptocurrency from the convenience of your home!
QR Payment Barcode payment
Shinsegae Duty Free

Pay with Bithumb Cash at duty-free shops quickly and easily!
The service is available at Shinsegae Duty Free Shops.

Barcode payment Service

Bithumb Cash is a service that allows the at mobile cultural gift voucher and Pay's gift voucher stores.


Please double-check.
  • It is only available for users with level 2 membership or higher.
  • Items not purchasable in Barcode Payment : Cigarettes and immaterial services such as parcel service, gift vouchers, lottery tickets, T-money topups, etc.
  • Usage is limited in some stores such as expressway rest areas.
  • Confirmation of the usable stores and the usage location for the payment history can be verified at Customer Support below using the QR number or barcode number displayed in the Bithumb Cash usage history.
  • Mobile gift voucher : 1577-2111 / Pay's gift voucher : 1666-5046
  • For more details regarding Bithumb Cash, please refer to the User Guide .