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  • Helpline response rate
    At least {{val}}%
    Call connection to agents
    within 1 min after calling
    (stats for the last 10 min)<
  • Helpline wait time
    Less than {{val}} s
    Call connection time to
    agents after calling
    (stats for the last 10 min)
  • Withdrawal approval time
    Less than {{val}} min
    Admin approval time after
    requesting a withdrawal
    (stats for the last 6 h)
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    Less than {{val}} h
    Response time after inquiring
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User Guide
Buy / sell cryptocurrencies
  •   Would you like to know more about the transaction method?

    Bithumb supports Normal transaction | Quick transaction | Pending transaction methods.
    Please make your transaction using your desired method.

    • Normal transaction
    ① This feature allows you to complete your order at your desired price.
    ② Orders cannot be progressed for amounts that differ by 90% or more from the current market price.
    ③ For your transaction safety, sell transactions at a price above the current market price and buy transactions at a lower price will be immediately completed at the market price.

    • Quick transaction 

    ① This feature allows for quick order completions at the market price.
    ② If you designate the desired amount and quantity to sell/buy (instead of designating the desired price), transaction is completed immediately at the market price.


    • Pending transaction
    ① Pending transactions are only usable for Bitcoin (BTC) transactions and are provided in the PC version.
    ② Market price pre-order
      : If the set pre-order standard price is completed in the market, Quick transaction will automatically be progressed.
       - Quick transaction : Immediate transaction completion at the market price
    ③ Designated price pre-order
      : If the set pre-order standard price is completed in the market, pending transaction will automatically be progressed at the designated price.
      : If there is insufficient quantity remaining at the designated price, a portion of the quantity may be completed first.


List of guide