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  • Helpline response rate
    At least {{val}}%
    Call connection to agents
    within 1 min after calling
    (stats for the last 10 min)<
  • Helpline wait time
    Less than {{val}} s
    Call connection time to
    agents after calling
    (stats for the last 10 min)
  • Withdrawal approval time
    Less than {{val}} min
    Admin approval time after
    requesting a withdrawal
    (stats for the last 6 h)
  • My Inquiries response time
    Less than {{val}} h
    Response time after inquiring
    (stats for the last 6 h)
User Guide
Usage fee guide
  •   Would you like to know more about the usage fee?

    • Transaction fee  - Base fee : 0.25% (Maker / Taker identical)

       

    • Deposit/withdrawal fee 

    - Deposit : Free (for small deposits, fees may be charged for certain cryptocurrencies.
    - Withdrawal : Withdrawal fees are applied differently for each cryptocurrency. 

     

    • Flat-rate coupon 

    If you use a flat-rate coupon, you can receive transaction fee discount up to 84% 
    Actual transaction fee 0.04% - 0.2%.  See more details


     

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