Log inRequired

  • Helpline response rate
    At least {{val}}%
    Call connection to agents
    within 1 min after calling
    (stats for the last 10 min)<
  • Helpline wait time
    Less than {{val}} s
    Call connection time to
    agents after calling
    (stats for the last 10 min)
  • Withdrawal approval time
    Less than {{val}} min
    Admin approval time after
    requesting a withdrawal
    (stats for the last 6 h)
  • My Inquiries response time
    Less than {{val}} h
    Response time after inquiring
    (stats for the last 6 h)
User Guide
How to Sign Up for Bithumb
  • ■  Is there membership signup in the APP (mobile) Version?

    APP version's membership signup method is divided into [Quick Membership] and [Regular Membership].

    [ Quick Membership Signup ]
    • Quick membership signup is a method that allows the signup using only the mobile phone number and basic authentication.
    • There is no separate login password as quick membership uses mobile phone SMS authentication to log in.

    [ Regular Membership Signup ]
    ① Email is used as the Bithumb login ID.
      - As it is difficult to change the registered email address, please register carefully.
    ② For the mobile phone number, please be sure to register the mobile phone that is under the member's name.
    ③ Please enter the real-name and address accurately.

      - Service usage will be restricted if the real-name is not used or wrong information is entered.

    ■  Is there membership signup in the PC Version?

    PC version's membership signup method is divided into [Quick Signup] and [Regular Signup].

    [ Regular Membership Signup ]
    ① Email is used as the Bithumb login ID.
      - As it is difficult to change the registered email address, please register carefully.
    ② For the mobile phone number, please be sure to register the mobile phone that is under the member's name.
    ③ Please accurately proceed with the real-name verification and residing address registration.
      - Bithumb uses real-name verification and residing address registration to foster a safe transaction environment.
      - Service usage will be restricted if the real-name is not used or wrong information is entered.

     

    [ Corporate Membership Signup ].
    Corporate members must enter the information about the company.
    • Support for basic service use is possible for both the representative and registered member, but major tasks (level verification, lift withdrawal block, etc.) require identity verification of the representative.

      ① Company name : Accurately enter the company name.
      ② Representative name : Accurately enter the representative's name.
      ③ Enter the business registration number, representative's contact information, workplace address, etc.


     

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