SupportUser GuideStep.2 TransactionsTransaction history verification

Transaction history verification

  • ■  Would you like tocheck your transaction history?

    Transaction history can be checked at homepage (PC) > Wallet > Trade history.

     • You can set the desired viewing period.
      - You can check up to recent 6 months and set up to 6 months.

            

     • Transaction history dating back more than 6 months can be checked at the homepage (PC) > Wallet > Trade history > Previous Transactions..
      - You can check up to 6 months.

         
     • Transaction history can be also checked on mobile at More (upper right) > Trade history. 
      - Transaction history dating back more than 6 months can be checked on PC only. 


    ■  Would you like to check your pendig history?

    pending history can be checked at homepage (PC) > Wallet > Trade history > Pendig.

     • You can set the desired viewing period.
      - You can check up to 3 months.

          
     • It can be also checked on mobile at More (upper right) > Trade history >     Pendig.

      - You can check up to 3 months. 

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Please submit evidential documents.

It will take 1 to 2 business days after submitting the evidential documents.
Depending on the evidential documents, it may be rejected.

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Have you already submitted the documents?
  • Customers who have submitted their documents can receive a confirmation message within 1 to 2 days from the date of submission.
  • Please use our service after receiving the confirmation message.
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